The VCX Learning Journey
These training modules we call our Partner Modules and are co-produced by VCX and our charity partners. Charities have the expertise and daily frontline experience to share best practice and top tips to help us to engage with customers experiencing difficult times. We are not training finance colleagues to be counsellors or doctors, we are providing knowledge of the support that is available and how we can connect those in need with the services that will help them. This will be a growing set of modules that reflect the vulnerabilities being exhibited by UK society and the specific requests from the VCX Community. The following modules are on our current production plan and available to all members of the VCX Community that have completed the core modules.
The learning journey is made up of 'Core' and 'Partner' training modules hosted on the VCX eLearning Portal. This is a deeply engaging blended learning environment that tracks and certifies your achievements. The full learning journey can be navigated using the buttons below or you can head over to the eLearning portal, self-register an account and dip your toe in the water by taking the free 10 minute Mini-Module.