In the same way that the FCA are not making supervision around vulnerability a one-off tick box exercise, we are not simply selling one-off training courses. We have built a community of experts focused on delivering compassionate customer service to every customer, including those in vulnerable circumstances.
The annual subscription provides; 
Access to the eight core training modules including four instructor-led webinars.
Annual refresher training.  
Access to the growing library of partner training modules co-produced with UK leading charities.
Certification and full audit history of all training hours committed to improving outcomes for vulnerable customers.
Membership of a community focused on vulnerability research and legislation across all sectors not just financial. 
Focus on Professor Edmans' Research on Environmental, Social and Governance and Profitability
Monthly vulnerability news updates including case studies and success stories from customers we have helped serve. 
Unlimited use of The Signpost in-flight vulnerability database.